Real Time Reviews offers several ways to get reviews and manage your online reputation, so you can maximize your use of the system. Using all options provides your business with the most success in getting reviews and building your online presence. Are you getting the most out of your reviews? Are you getting good feedback from your customers? What steps should you take to control what others see about your business online? Read below for more information on how to maximize your use of Real Time Reviews.

The App

The Real Time Reviews App is available for free from the Apple Store and the Google Play Store. You use the same log in information for the App and the Dashboard. The App allows your technicians and staff to send review requests from the field. When a technician is on the job they can let the customer know that they will send a review request. Informing the customer of the review request leads to a higher success rate of getting the review completed.

The Dashboard

The Dashboard has everything in one place. You can see your overall scores, read and respond to reviews, send review requests, and track your employee’s progress. Add unlimited users, adjust your review sites, edit your business profile and share progress reports with your staff to improve processes. Respond to negative reviews before they go live on other platforms. Link your social media accounts to share your positive reviews automatically. It is your one stop shop for all things Real Time Reviews.

The Widget

We have a widget that can be installed on your website. It allows your customers to read and leave reviews directly on your website. We can provide the code for your web designers or assist with installing it if you provide permission to access your site. The widget is a fantastic tool for your customers to read reviews without going to all the other review platforms like Google, Facebook, etc.

All services are included in your subscription for one low price. Reach out to us for more details and assistance with setting up.

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