When you get praise for a job well done, you want to be recognized for that work. Especially if you are a business trying to capture additional customers in your market. Reviews are one of the main ways consumers decide on which businesses to use for their projects. Over 90% of consumers say that they read online reviews before making a purchasing decision. The end users of a product or service may read up to 10 reviews to make their opinion before a purchase or scheduling a service call. There are several platforms that consumers go to for customer feedback, including Google, Facebook, BBB, Home Advisor, Angie’s List, etc., to read and leave reviews for businesses. Real Time Reviews allows your business the opportunity to manage, respond and feature these reviews to help grow your market share. It takes a few simple steps to set up your Real Time Reviews account and several features can be managed automatically.

Linking Social Media Accounts

Adding your Facebook, Google+ and other social media accounts to Real Time Reviews allows your business to respond to and share reviews all in one place. You can feature positive reviews on your social media profiles. This is advantageous for several reasons. All reviews that are four stars and above will automatically post to your Facebook page as a post. This creates original content with link building, important tools to improve your ranking on Google. Showcasing your reviews across multiple platforms gets more positive feedback to more consumers. All you need is the admin or ownership status of the social media account to link it to Real Time Reviews. You can do that under the Setup section by linking through Setup Social Accounts. If your business does not already have a Google My Business page, it would be very beneficial for you to set one up. Google makes it easy or contact us to assist with the process.

Get the Website Widget

Our free widget can be installed on your website allowing customers the opportunity to read and leave reviews all in one place. This showcases reviews across all platforms, which keeps potential customers on your website longer and keeps them from having to search you out on multiple websites. The widget is a great tool to feature your reviews and provide your customers a one-stop-shop to read and leave reviews without leaving your website.

Share Reviews in the Reviews Section

On the Dashboard, you can find the content of your reviews in the Reviews section. Within each review, there is a More button. If you click on that, you can Park Reviews (hide them from public view), Feature Reviews and Share Reviews. This give your business even more control on how your reviews are seen and highlights those that are most important to your business. Also, in this area you can respond to reviews directly if your social platforms are linked without having to go to Google or Facebook independently.

Getting your reviews in front of more potential customers will lead to more business. It takes a few simple steps and Real Time Reviews can do a lot of the work for you, freeing you up to run your business! Reach out today for more information.

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